HomeGain Awarded Highest Rating from Better Business Bureau
Leading real estate website receives A+ customer rating from BBB
Emeryville, CA (PRWEB) May 14, 2009 -- HomeGain®, the first website to provide free instant home values, today announced it has received an A+ rating from the Better Business Bureau® (BBB).
BBB rates HomeGain an A in customer service.
"We are extremely proud of this rating from the Better Business Bureau," said Louis Cammarosano, General Manager of HomeGain. "While our competitors like to tout their traffic statistics and press mentions, we prefer to focus on earning our real estate professional customers' satisfaction and loyalty as we strive to provide them with the best possible online marketing solutions. Our A+ Better Business Bureau rating reflects the result of this focus."
"A customer service minded approach permeates, not just the Client Services department at HomeGain, but throughout the entire company," said Matt Malmgren, Director of Clients Services at HomeGain. "We go the extra mile to develop relationships with our customers, listening to their needs and responding in a way that helps them the best we can."
HomeGain welcomes each customer with a personally signed letter, welcome kit and phone call. HomeGain recognizes customer anniversaries, sends helpful emails such as the Agent Success Newsletter, offers HomeGain University webinars, and provides ongoing customer service support.
Over 1,000 Realtors have been loyal members of HomeGain for at least five years.
Realtors who are interested in becoming a HomeGain customer can visit www.homegain.com/realestateagent.
About HomeGain
HomeGain® is a leading provider of online marketing solutions that connect real estate agents and brokers with home buyers and sellers. HomeGain offers free services to find and compare real estate agents, research home values, and view homes for sale. Since 1999 REALTORS® have used HomeGain's real estate marketing programs, products and tools to connect to consumers, promote their services and grow their business. HomeGain.com receives an average of over five million web visits per month, ranking it in the top 10 real estate websites worldwide.
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